In the mid-1990s, discussions about consumer delivery of e-statements were purely the stuff of forward thinkers -- mostly those familiar with electronic document technologies for high volume archival applications -- who began to envision a day when e-enabling printstreams would mean much more than electronically stowing information away for data retention and compliance purposes. ...[more]

Full Article:
e-Statements: Where Cost Savings Meets Opportunity for Customer Retention and Growth