Fiserv Electronic Document Delivery Solutions
Fiserv Electronic Document Delivery solutions help you easily and securely archive and deliver your high volume e-documents, such as statements, bills, reports, and other transactional documents.
Our solutions are engineered to help you
- save your company money by reducing your company's print and
postage costs,
- streamline business processes and increase user productivity,
- comply with laws and best practices regarding the retention and
delivery of customer data, and
- improve and deepen your customer relationships with one-to-one
messaging, easy customer self-service, and reliably consistent access
to business-critical information.
Our hosting and archive services facilities are TruSecure®-certi?ed
and PCI-compliant; we also perform annual SAS-70 Type II audits. For
more information about our security and best practices, visit the Fiserv
EDD Security and Compliance web page. Our solutions are available
on a service basis, or for your own operation on your premises.
eStatementsSM
Electronic customer statements (e.g. statements of account, bills, EOBs, tax documents, trade confirmations, etc.) delivered to the customers, to customer support and other internal staff and to interested/authorized 3rd parties
- Enrollment options designed to maximize paperless adoption and easily integrate with print processes for suppression or reprints
- Email notifications, custom-formatted, with robust bounce/exception-handling
- Integration with existing web or intranet portals: secure and smooth "single sign-on", or full-flexibility with web service access
- Secure applications & processes, including strong data encryption
- Customer Service and Administrator access to statement data with flexible user rights provisioning, production data management, and application monitoring
eReportsSM
Transactional reports (e.g. card transactions, equity trades, payments, credits, transfers, services rendered, inventory changes, etc.) delivered to your commercial customers and/or your company's internal staff
- Intuitive user interface
- Control of viewing permissions and access levels
- Powerful search features
- Report data exportable to spreadsheets or database
- Flexible user rights provisioning, production data management, and application monitoring
eArchiveSM
Economical, compliance-centric archive of electronic statements and reports
- High-volume CD/DVD-ROM archive services
- Data protected by NIST standard DocSafe encryption
- Support for complex SLA, data handling and shipping requirements
- Compliant archive: meets SEC Rule 17a-4(f); HIPAA; PCI and other regulatory compliance requirements
- On-board viewing application with password-based authentication for secure access
- Network viewing licenses available
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